At Belly Verkoopwinkel, we’re committed to making your shopping experience as smooth and enjoyable as possible. Whether you’re looking for trendy jurken, comfortable shorts, stylish topjes, casual tshirts, or vibrant zwempakken, we want you to feel confident in your purchase.
Shipping Information
Order Processing Time
We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Shipping Options & Delivery Times
Standard Shipping (€12.95):
- Carrier: DHL or FedEx
- Delivery time: 10-15 business days after shipment
- Includes tracking
Free Shipping (Orders over €50):
- Carrier: EMS
- Delivery time: 15-25 business days after shipment
- Includes basic tracking
Note: Delivery times are estimates and may vary depending on your location and customs processing. We ship worldwide except to some Asian countries and remote areas.
International Shipping
For international orders outside Belgium:
- Customers are responsible for any customs duties, taxes, or import fees
- These charges vary by country and are not included in our shipping costs
- We cannot predict what these charges might be
Returns & Exchanges
We want you to love your Belly Verkoopwinkel sportswear! If you’re not completely satisfied, you may return most items within 15 days of receiving your order.
Eligibility for Returns
To qualify for a return or exchange:
- Items must be unworn, unwashed, and in original condition with all tags attached
- Items must be in original packaging
- Proof of purchase (order number or receipt) is required
Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged:
- Zwempakken (swimwear) with hygiene seals removed
- Items marked as “Final Sale”
- Personalized or custom-made products
How to Return an Item
Follow these simple steps:
Step 1: Contact Our Customer Service
Email us at [email protected] within 15 days of receiving your order with the following information:
Subject: Return/Exchange Request – Order #[Your Order Number]
Email Content:
Dear Belly Verkoopwinkel Team,
I would like to request a [return/exchange] for my recent order #[Your Order Number].
Item(s) to return/exchange:
- Product Name: [Name of the item]
- Size/Color: [If applicable]
- Quantity: [Number of items]
- Reason: [Brief explanation]
For exchanges, please specify the desired size/color if available.
Please let me know the next steps.
Best regards,
[Your Full Name] [Your Contact Information]Step 2: Receive Return Authorization
Our customer service team will respond within 2 business days with:
- A Return Merchandise Authorization (RMA) number
- Return shipping instructions
- Any additional information needed
Step 3: Package and Ship Your Return
Include the following with your return:
- The item(s) in original condition with all tags
- Original packaging
- A copy of your order confirmation or packing slip
- The RMA number clearly visible on the outside of the package
We recommend using a trackable shipping service. Belly Verkoopwinkel is not responsible for items lost or damaged during return shipping.
Refund Process
Once we receive and inspect your return:
- You’ll receive an email notification about your refund status
- Refunds are processed within 5-7 business days after we receive your return
- The refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Original shipping costs are non-refundable unless the return is due to our error
Exchange Process
For exchanges:
- We’ll ship your replacement once we receive and process your return
- If the exchange item costs more, you’ll need to pay the difference
- If the exchange item costs less, we’ll refund the difference
- Standard shipping rates apply unless the original return was due to our error
International Returns
For customers outside Belgium:
- You’re responsible for return shipping costs and any customs fees
- We cannot refund original international shipping costs
- Mark the package as “Returned Goods” to avoid customs charges
Damaged or Defective Items
If you receive a damaged or defective item:
- Contact us immediately at [email protected] with photos
- We’ll arrange for a replacement or refund at no additional cost
- In some cases, we may ask you to return the damaged item
Need Help?
Our friendly customer service team is happy to assist with any questions about shipping, returns, or exchanges.
Contact us at:
- Email: [email protected]
- Business Address: 2080 Jacob Jordaensstraat, Krimpen aan den IJssel, BE 2923CL
We aim to make your shopping experience with Belly Verkoopwinkel enjoyable and hassle-free, so you can focus on looking and feeling great in our stylish sportswear!
Last updated: [Insert Date]
